1st-2nd-3rd-line-support

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Preferred Term 1st-2nd-3rd-line-support
Definition Levels of support that can be used for transferring tasks to a party that has more knowledge, capabilities, or authority.
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Modification Date 2024-04-14
Modification Note

1st/2nd/3rd line support

Levels of support that can be used for transferring tasks to a party that has more knowledge, capabilities, or authority.