Agreement

From USM Wiki

Preferred Term Agreement
Definition An arrangement between parties that is confirmed by these parties.
Acronym
Explanation An agreement may be a written statement that is signed by the involved parties, but it may also be a verbal arrangement, or even an implicit arrangement that is based on experiences from the past and that is acknowledged by the involved parties. An agreement requires a minimum of two involved parties. In service delivery, these two parties are the service provider and the customer. A contract is an agreement with legal and financial implications. Contracts are common between independent organizations. Internal service providers and their internal customers only have agreements, not contracts.
Alternative Term (Synonym) Contract


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Modification Date 2024-09-13 19:43:21
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