Centralized support
From USM Wiki
Preferred Term | Centralized support |
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Definition | Situation where there is one central service desk (a single point of contact (SPOC)) where all support requests are accepted. |
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Alternative Term (Synonym) | Central service desk, Single point of contact (SPOC) |
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Status | Active |
Modification Date | 2024-08-30 00:33:21 |
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