Centralized support

From USM Wiki

Preferred Term Centralized support
Definition Situation where there is one central service desk (a single point of contact (SPOC)) where all support requests are accepted.
Acronym
Explanation
Alternative Term (Synonym) Central service desk, Single point of contact (SPOC)


Category
Section
Status Active
Modification Date 2024-08-30 00:33:21
Modification Note
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