Contract Management
From USM Wiki
| Preferred Term | Contract Management |
|---|---|
| Definition | One of the five USM processes, specifying the handling of wishes. |
| Acronym | CTM |
| Explanation | The Contract Management process supports making and updating service agreements (SAs) with all relevant parties: the customer, internal solution teams, external solution teams, and partners. The process supports practices like account management, customer management, partner management, relationship management, supplier management. Contract Management relates to the verb 'agree' in the USM process model. |
| Alternative Term (Synonym) |
| Category | |
|---|---|
| Section | |
| Status | Active |
| Modification Date | 2024-09-11 11:26:38 |
| Modification Note | |
| Search Term |
