Inside-out
From USM Wiki
Preferred Term | Inside-out |
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Definition | Type of service delivery in which the considerations and perspective of the internal organization are central. |
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Explanation | See outside-in. An inside-out perspective aligns with the operational excellence and service excellence strategies of the USM Value Maturity Model. |
Alternative Term (Synonym) |
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Section | |
Status | Active |
Modification Date | 2024-09-12 12:13:15 |
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