Operations Management

From USM Wiki

Preferred Term Operations Management
Definition One of the five USM processes, specifying the handling of service requests.
Acronym OPS
Explanation Operations Management includes all activities that are performed on the components of the production environment. In USM, all activities in the production environment are handled within one and only one process, unlike practice-based frameworks where these activities are placed in many practices.
Operations Management relates to the verb 'operate' in the USM process model.
Alternative Term (Synonym) Operate


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Status Active
Modification Date 2024-09-19 09:20:21
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