Outside-in
From USM Wiki
Preferred Term | Outside-in |
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Definition | Type of service delivery in which the considerations and perspective of the customer are central. |
Acronym | |
Explanation | See inside-out. An outside-in perspective aligns with the customer excellence strategy of the USM Value Maturity Model. |
Alternative Term (Synonym) |
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Section | |
Status | Active |
Modification Date | 2024-09-13 18:38:01 |
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