Outside-in

From USM Wiki

Preferred Term Outside-in
Definition Type of service delivery in which the considerations and perspective of the customer are central.
Acronym
Explanation See inside-out. An outside-in perspective aligns with the customer excellence strategy of the USM Value Maturity Model.
Alternative Term (Synonym)


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Section
Status Active
Modification Date 2024-09-13 18:38:01
Modification Note
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