Requester
From USM Wiki
| Preferred Term | Requester |
|---|---|
| Definition | The person submitting a call. |
| Acronym | |
| Explanation | The requester can be a customer, a user, or someone acting on behalf of one of these profiles. A call can be automated, using a technical system, but a call always originates from a person. If the call is not originating from a person, we do not use the term 'call' but we use 'alert' or 'message' instead. |
| Alternative Term (Synonym) | Applicant, caller |
| Category | |
|---|---|
| Section | |
| Status | |
| Modification Date | 2025-06-04 07:02:08 |
| Modification Note | |
| Search Term |
