Service agreement
From USM Wiki
| Preferred Term | Service agreement |
|---|---|
| Definition | An agreement between a customer and a service provider about the agreed service. |
| Acronym | SA |
| Explanation | In IT, the term service level agreement (SLA) is common. |
| Alternative Term (Synonym) | Service level agreement |
| Category | |
|---|---|
| Section | |
| Status | Active |
| Modification Date | 2024-10-19 10:51:07 |
| Modification Note | |
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