Service delivery coordination tool

From USM Wiki

Preferred Term Service delivery coordination tool
Definition A tool that provides administrative support for workflows and the registration of managed infrastructure.
Acronym SDC tool
Explanation A service delivery coordination tool is part of the technology resources of a service provider.
Alternative Term (Synonym) Help desk tool, service desk tool, service management tool


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Status Active
Modification Date 2024-10-19 11:03:34
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