Shadow service

From USM Wiki

Preferred Term Shadow service
Definition Services in an organization that are not provided by the designated service provider, but by the user or by alternative service providers.
Acronym
Explanation A shadow service is usually set up by a user himself, without the knowledge of the responsible organization.
Alternative Term (Synonym)


Category
Section
Status Active
Modification Date 2024-10-19 10:57:58
Modification Note
Search Term