Technology driven
From USM Wiki
| Preferred Term | Technology driven |
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| Definition | The fourth growth phase in the USM Value Maturity Model, where a service provider focuses on the goods component of the service, with particular attention to technology. |
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| Explanation | This approach emphasizes the strategic use of technology to drive innovation, improve efficiency, and gain a competitive edge.
The approach is internally focused and is used in an operational excellence strategy. See system driven, service driven, customer driven, and business driven. |
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| Modification Date | 2025-04-13 09:57:42 |
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