USM process model
From USM Wiki
| Preferred Term | USM process model |
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| Definition | The integral, integrated and non-redundant model of five processes that cover all service management activities, specified in the USM Method. |
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| Explanation | The USM process model is an integral, integrated and non-redundant model of the processes Contract Management, Change Management, Incident Management, Operations Management, and Risk Management, covering the verbs agree, change, recover, operate, and improve. |
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| Modification Date | 2024-10-08 12:40:36 |
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