Wish
From USM Wiki
| Preferred Term | Wish |
|---|---|
| Definition | A support request to agree on a new service or to update an existing service agreement. |
| Acronym | |
| Explanation | A wish can also be formulated negatively as a complaint: an expression of dissatisfaction with the experienced service. A complaint aims to adjust the service delivery in such a way that it better suits the needs of the customer. |
| Alternative Term (Synonym) | Requirement |
| Category | |
|---|---|
| Section | |
| Status | Active |
| Modification Date | 2025-04-20 18:57:26 |
| Modification Note | |
| Search Term |
