Priority
From USM Wiki
| Preferred Term | Priority |
|---|---|
| Definition | A qualification for the order of handling a call or action. |
| Acronym | |
| Explanation | Priority can be calculated in various ways, e.g., as a combination of impact and urgency for reactive actions, or as a combination of potential impact and likelihood, classified in a matrix: a priority table with an associated priority value table. USM recommends this matrix is the same throughout the service organization. |
| Alternative Term (Synonym) |
| Category | |
|---|---|
| Section | |
| Status | Active |
| Modification Date | 2025-05-10 04:15:51 |
| Modification Note | |
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