Practice

From USM Wiki

Preferred Term Practice
Definition A way of working, specifying the activity, the operator, and the prescription to execute the task.
Acronym
Explanation A practice can be written in generic terms. A detailed practice is a work instruction. Practices can describe anything an organization does 'in practice'.

Each service management or service delivery practice can be derived from the USM process architecture. This means that there is no such thing as a business process: there are only business practices, as all of these can be derived from the USM processes. A popular technique to describe these business practices is BPMN: business 'process' modeling and notation. For the above reason, BPMN should be spelled as business practicemodel and notation: it is used to specify routines at the level of the work instruction, specifying not only the what (process), but also the who (people) and the how (technology).

Alternative Term (Synonym) .


Category
Section
Status Active
Modification Date 2024-09-19 09:10:13
Modification Note
Search Term